Hi all, I just inherited WebTrends from someone who left, and the server is almost full. I read up thru the help and found that I can move the backup repository to another server, which I intend to do. I have a few questions however....

1. I have about 14G of files in the backup folder on the current server... should I move those to the new location first?
2. It says to restart the system... does this mean reboot or is there a service I can restart? (there were a lot of services related to WebTrends)
3. Will this have any impact on the analysis already done? Will everything have to be reanalyzed?

Any help is GREATLY appreciated.
terri

Hello Terri.

1 - The files should be moved once the change is made. There are some conditions that prevent the change to the directory being made in the UI, and if this occurs you will need to make some manual changes to the database first. It will not hurt to move them first, though.

2 - It means the services. However, this should be done as part of the process. You will be asked if you want to wait until any current analysis is done or if you want to stop all analysis currently running to restart. I suppose that "technically" you should reboot the entire server, but it really isn't necessary.

3 - No. You are just moving backups. The only time you should ever have to reanalyze a profile is if the database for the profile becomes corrupt of for some reason historical files get missed and you have a gap in your data.

Greetings,

1. You may need tech support help with this as I believe there are a couple of files that point to where the locations are.
2. When they say restart the system, they mean reboot it. You can just restart the webtrends services, but you have to do it in a certain order.
3. If you move locations of anything, you will likely have to have everything reanalyzed. It might depend on which version you have though.

Hey Terri,

I strongly suggest you don't touch anything until you've backed up/made copies of your report backups (external to WebTrends).

1) If you have external backups it won't matter. Copy them to the new location, make the change, then you should be able to delete the old ones.
2) There's an order to how the services are started - that's why they recommend you restart the system. It will handle that for you. I'd strongly recommend you just reboot unless you have a specific reason why you can't.
3) Moving backups should not matter, but you should back up everything just in case. Our office has been blind-sided more than once by seemingly unrelated maintenance operations that crash out our reports. Have whatever you need to fully revert just in case.

Thanks everyone for all your advice! I plan on doing the move tomorrow and will back up everything before hand!

many thanks, hopefully I can help someone else someday!
terri

Sorry for replying to an old post, but I have one further question. Does this cause any difficulties with restoring backups? As in, performance between my web analytics server and the backup server i put these on?

Also, I want to make sure everything is backed up, so I'll basically have all of the storage locations changed to a dedicated server. But what about the database itself. We're on WT 8.5, and it uses SQL Server for config data right?

For a refresher since it's been a while, in a typical setup the \webtrends\common\database\ folder contains this MS Sql server config data; and the \webtrends\storage\ folder contains all of the actual traffic data in .zip files, right?

I haven't been thinking about backups and DR very well. Thanks for any thoughts. -Ron