Webtrends Reporting API v3 - not returning live (hourly) data

  • Problem
  • Updated 2 years ago
  • Solved
Currently working with v3 of the Webtrends API. Within the web interface I am able to see hourly data for express reports. If I try to access these reports using the REST API, it does not return live data.

E.g. (Activity By Hour Of Day report):

https://ws.webtrends.com/v3/Reporting...

Only returns data up to 3am. Looking at the 'last updated time' within the web interface this lines up with what I interpret to be the last 'full analysis': http://i.stack.imgur.com/I0dsF.jpg

I have looked through the docs and I understand that I should be able to retrieve live data; but there is very little in the docs/online about this.

Thanks.

freshseller

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Posted 3 years ago

  • 1

Wayne Denman, Technical Support Senior Manager (EMEA)

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Hello Anonymous:

We have created case #00565122. If this issue is urgent please call us and reference this case #.

Here is a link to our contact info: http://webtrends.com/support/contact-...
tx

Wayne Denman
Webtrends
Technical Services Manager (EMEA)

freshseller

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Thanks for the reply.

Am I to understand this is not currently available and should find a work around (dumping a CSV file into the database)?

Wayne Denman, Technical Support Senior Manager (EMEA)

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DX3 only pulls "today" data from the realtime engine, not Express Analysis.  If you see today's data in the A10 interface, it should also work through DX3.

If this behavior isn't what you want you are welcome to continue using V2.

Jeff